TERMS & CONDITIONS
All prices are in AUD. GST is included in all purchases. All consultations must be prepaid in order to be filled. Sessions are valid for 6 months from the date of purchase. No exchanges or refunds are permitted. Sessions and vouchers cannot be cashed out. A 5% pension/student/concession discount is applicable upon proof of eligibility. Sessions are conducted 10am - 4pm NZDT on weekdays only, or otherwise by mutual agreement. All available session/reading dates are published on the site at www.thediviner.life/personal-guidance. Other dates may be requested, but there is no guarantee your request can or will be fulfilled. For those outside of Australia and New Zealand, times other than those specified may be requested but are not guaranteed. Weekend sessions are extremely limited and offered only if and when available. Weekend sessions incur a $50 surcharge which must be paid via a separate link which will be sent. Once your payment is received, you will be contacted to arrange your booking. Please be patient and allow up to 7 days for a reply from a member of our team. Please request full privacy if you do not want your information reviewed by anyone other than Rebecca. Prepayment prioritises your date request, and is recommended and respected as a sign of your commitment, however dates are not guaranteed. One session reschedule is permitted with 24 hours prior notification and without penalty. Any further reschedules are not permitted. Failure to attend your scheduled online/in person session forfeits all claim for fulfilment. Upon commencement, you may end your session within the first 30 minutes. If you choose to withdraw for any reason, you must state your intention. Failure to do so will assume continuation of the scheduled session. Upon withdrawal, a pro rata refund for monies received, minus $150 for the first 30 minutes or any part thereof, will be provided within 7 days. After 30 minutes, if you choose to end the session, monies are non-refundable and non-exchangeable. In the event of technical difficulty during an online session, calls will be re-tried. In the event of continued technical difficulty, a new time will be offered as soon as possible. In the event your session needs to be completely rescheduled by Rebecca, the next available time will be offered. In the unlikely event your session cannot be fulfilled or conveniently rescheduled, a full session refund will be provided. The purchase of a session assumes you have read and understood the above terms and conditions and is regarded as an agreement to these terms.